Closed-loop coordination for organizations serving veterans.
CareForVets is designing a referral workflow that makes status visible, ownership clear and follow-through measurable—without implying affiliation with the VA or any government agency.
Reduce the gap between “referral sent” and “care started.”
The goal is a disciplined intake and authorization process that referral partners can understand and trust.
Structured intake
Consistent capture of service requested, payer pathway, ordering information and operational prerequisites.
Authorization tracking
Clear status for pending, received, incomplete or expired authorization—without burying the issue in email chains.
Closed-loop updates
Referral sources receive meaningful status updates so unanswered referrals do not disappear into a queue.
One workflow. Clear responsibility.
CareForVets Ops is being designed as the internal command center supporting this model. It will track non-clinical workflow, evidence and operational status while the appropriate clinical system remains the source of truth for patient care.
- Referral and authorization status.
- Outstanding documentation and task ownership.
- Service readiness and capacity visibility.
- Audit-ready evidence for operational and regulatory requirements.
Exploring a future referral relationship?
We welcome early discussions with healthcare organizations, veteran-serving organizations and care coordinators interested in the model.